LEARNING OBJECTIVES & SPEAKERS
Class: FMCSA Changes in Regulation
Level: Entry level through Senior Management or Executive Level
Presenter: David Heller
Session Description:
David Heller, TCA’s Sr. Vice President of Safety and Government Affairs, will provide an update to the attendees regarding recent congressional actions and regulatory rulemaking that affect the operations of motor carriers throughout the country. The session will focus on issues such as speed limiters and younger drivers, safety improvement technology such as Automatic Emergency Braking (AEB) and Autonomous vehicles, and understanding the hurdles this industry traverses to improve safety performance.
Learning Objectives:
Participants will
- Increase their awareness of the rule making challenges that motor carriers navigate daily to better serve their customers and accurately reflect the industry in which they operate.
- Acquire information addressing safety advancements in the trucking industry and correlate them with risk reduction where appropriate.
Class: ATRI Study Effect on Motor Carrier Operations
Level: Entry level through Senior Management or Executive Level
Participating Fellows: Dan Murray
Session Description:
This ATRI presentation utilizes research and data analytics to assess the safety, financial and operational impacts of top trucking industry issues. The attendees will learn how these critical issues affect key stakeholders including truck drivers, motor carriers, insurers and law enforcement personnel. Dan is well known for bringing clarity and levity to trucking research and data that might otherwise be considered confusing and irrelevant.
Learning Objectives:
Participants will obtain strategies for:
- Targeting crash causes
- Improving truck driver safety and satisfaction
- Improving motor carrier financial health
- Reducing negative consequences that generate from certain government policies and regulations.
Class: Insurance Coverage Changes for Motor Carriers
Level: Intermediate through Mid level
Participating Fellows: Jim Schoonover, Tommy Ruke, John Love, Reid Spitz, Andy Blancher, Danielle Vitale
Session Description:
This session will review the Insurance Services Office (ISO) process for revisions of the Motor Carrier Coverage Form (MCCF) – CA0020 12/23. This will include a comparison of the 11/20 MCCF edition as well as insurance companies’ proprietary policies that are based on the standard ISO form and demonstrate both typical and significant changes. This session will also explore non-admitted policies and the substantial modifications being faced due to states not having oversight.
Learning Objectives:
Participants attending this session will:
- Examine, compare, and contrast MCCF CA0020 12/23 with the prior edition.
- Comprehend the methodology implemented by ISO for obtaining and implementing revisions.
Class: Coverage and Litigation Update
Level: Entry level through Senior Management or Executive Level
Participating Fellows: Rob Moseley, John Love
Session Description:
This session aims to provide attendees with insights into the latest developments in tort and accident litigation, insurance coverage, policy updates, and regulatory changes from the FMCSA. Attendees will also learn key news and trends in the trucking industry for 2024.
Learning Objectives:
- Covering policy changes
- Safety management for motor carriers
- Technology’s role in safety and litigation
- Industry challenges
Class: Proper Underwriting Info & Improving the Loss Ratio
Level: Entry level through Senior Management or Executive Level
Participating Fellows: Mike Mitchell, Jason Austin, Tanya Holman, Jon Maimaron, Julie McClellan
Session Description:
During this session, Retail Agents, Wholesale Underwriters/Brokers, and Carrier Underwriters at all levels will be educated on how to spot fraud in applications and submissions. Experiences from various segments of the industry will be shared on what the pitfalls are if overlooked or missed. We will discuss current trends in fraud as well as items that may be misinterpreted as fraud. This will help you build stronger relationships with your business partners and improve loss ratios.
Learning Objectives:
Participants will:
- Recognize areas of the application to focus on to avoid fraud
- Infer how to build a stronger reputation in vetting out a risk
- Avoid E&O situations created by fraud
Class: Proper Claims Protocol to Improve the Loss Ratio
Level: Entry level through Senior Management or Executive Level
Participating Fellows: John Liberatore
Session Description:
This session will look at common missteps in claim management, from Loss Reporting through to Investigations and Analysis of Damages. With a focus on outcomes, we will spend time contrasting the missteps or what may be perceived as the singular method to adjudicate claims against a “know thy enemy” approach which drives efficiencies and innovation. We will demonstrate how each of the critical claim management steps requires some rigor (read: LAE) and how the investment of adequate time and resources leads to an improved loss ratio.
Learning Objectives:
- The impact of loss reporting process & efficiencies
- Investigation tactics that provide a significant return on investment
- Tactics for effective challenging of unrelated injuries.
Class: CSA/Safety Fitness Determination Revisions
Level: Entry level through Senior Management or Executive Level
Participating Fellows: Bridgette Blitch, Craig Lack, Chad Krueger, Drew Easton
Session Description:
Liability starts with the facts of an accident, but the plaintiff’s attorney strategy is to bring prior “history” of an insured’s on-road activities into the case. This is accomplished through the introduction of the insured’s CSA performance making the scores a key underwriting consideration. FMCSA has introduced changes in CSA and It is important for the underwriter to understand how they differ from the current scores that have been used since 2010 to properly underwrite a for-hire interstate motor carrier.
Learning Objectives:
Participants in this session will:
- Recognize the importance of understanding CSA scores.
- Examine scores and scoring categories for the purpose of assisting insureds in keeping their scores low and defendable.
Class: Effective Use of Mediation
Level: Entry level through Senior Management or Executive Level
Participating Fellows: Bridgette Blitch, David Henry, Tony Sarchet
Session Description:
The insuring agreement for the Motor Carrier Coverage Form states: “We will pay all sums an ‘insured’ legally must pay”. The policy also states: “We have the right and duty to defend . . . against a suit asking for such damages”. When defending an insured, an important step is the mediation process. The best claim is a closed claim, and mediation will help to achieve the most favorable results. The earlier the insurance company knows what the plaintiff is seeking, who the plaintiff(s) is/are, and the facts of the case as the plaintiff alleges the better for the adjuster to know how to handle the case. A good mediator who conducts a sound mediation session can assist the insurance company in deciding whether to settle now or continue to defend.
Learning Objectives:
Participants attending this session will:
- Distinguish the mediation process as a part of the defense strategy and approach to obtaining resolution.
- Recognize and relate to why payments on the insured’s behalf happen.
Class: Scam Me Twice, Shame on Me
Level: Entry level through Senior Management or Executive Level
Participating Fellows: J.W. Taylor, Bryan Nelson, Sam Rizzitelli
Session Description:
Scams continue to plague the transportation industry despite past efforts to curve fraud like those seen in MAP-21. These scams range from double brokering to motor carrier identity theft and everything in between. This session will define these scams with an accurate legal and industry understanding of what is occurring and provide legal and practical operational solutions.
Learning Objectives:
Participants in this session will:
- Gain a historical overview of the growth of technology and transportation fraud/scams.
- Obtain accurate legal and operation definitions of the scams plaguing the transportation industry.
- Be exposed to legal solutions to transportation scams.
- Receive and assess practical operational solutions to transportation scams.
Class: Safety Models, Safety Tech and Safety Best
Level: Intermediate through Mid level
Participating Fellows: J.W. Taylor, Elle Slattery, Garth Pitzel, Phillip Wigginton, John Erwin
Session Description:
Safety ranks as the highest priority in most transportation companies, what do you add to these conversations with your insureds? This session will focus on defining applied risk management and corporate models the speakers have implemented with success when structuring or restructuring transportation companies to guard against industry exposures. Additionally, the speakers will bring to bear safety technologies and you will hear from the most decorated Fleet Safety Award-winning motor carrier from TCA. As an attendee, you can participate in the popular live truck walk-around to identify and discuss the equipment and safety components of today’s commercial truck.
Learning Objectives:
Participants attending this session will:
- Define Risk Management Models within Corporate Structuring and Restructuring
- Interpret the impact of insurance and coverage related to Risk Models
- Recognize and relate to Best Practices in motor carrier safety and the cornerstones known to establish a culture of safety.
- Describe, detect, and identify power unit equipment related to the operating safety of the motor carrier.
